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Cubyn Reverse
Easily manage returns with Cubyn Reverse.
Cubyn also offers a Reverse option to put your returns back in your inventory or to test them before shipping them back to you.
Cubyn Reverse only exists for mobile phone product category.
The Reverse service exists in two separate options:
    Light quality check for phones
    Advanced quality check: phone deep technical check

Light quality check

When the package is received by Cubyn, the product inside will be processed by Cubyn as follows:
    A visual inspection of the smartphone screen will be carried out to confirm that the screen is not broken
    Quality check of 3 elements : screen not damaged, IMEI matching, Phone not locked by iCloud, Google and PIN code
The outcome of the tests is a batch consolidation for return to merchant location in all cases.

Advanced quality check

When the Package is received by Cubyn, the product inside will be processed by Cubyn as follows:
    A visual inspection of the smartphone screen will be carried out to confirm that the screen is not broken
    Check of IMEI matching the one in the original order
    Check of iCloud, Google and PIN locking status
    Full quality check on 10+ criteria like connectivity (WIFI, Bluetooth), GPS, Audio (loudspeaker, receptor, microphone), camera (photo camera, video, autofocus), battery, display, sensor (accelerometer, call proximity, compass, 3D touch, gyroscope), equipment (vibration, home button, volume, locking, mute).
The two possible outcomes of the tests are :
    Re-storing with new accessories when test successful
    Batch consolidation for return to the merchant if unsuccessful
Last modified 29d ago