Boost your sales with Cubyn Trust
Strengthen customer loyalty with Cubyn Trust
Cubyn Trust is every e-merchant's best chance to prove to customers the reliability of an e-shop and to maximize repeat in sales. Thanks to our unique Operating System, we are the only player on the market able to take accountability for the whole click-to-delivery experience.
Because Cubyn is committed to providing customers with an irreproachable delivery experience, we have developed two specific covers for them:
    Order is late at its destination: final customer gets a €6 refund upon request.
    Order is not received or damaged: final customer can request a full refund or get delivered again for free.
The Cubyn Trust and Buyer Guarantee logo is the only e-commerce label that guarantees a fast and secure delivery.

Cubyn Trust eligibility check

Wanna know if an order is eligible to Cubyn Trust? Here's a simple checklist to get the confirmation at a glance:
    Order was shipped by Cubyn
    Order was late/damaged/incomplete
    Parcel destination was metropolitan France/Peninsula española
    Product ordered was in stock
    Delivery address was valid
💡 To make sure that an order is considered late according to Cubyn's standards, go on Cubyn's tracking page, if the Cubyn Trust button appears, order is eligible to a €6 refund!
Learn more on the claim request process for consumers here.
Last modified 4h ago