Let your customers know you're working with the best e-commerce delivery network by adding the Cubyn Trust banner to your website and increase your conversion rate by 30% and repeat in sales by 20%.
Cubyn is the only delivery network able to offer a delivery guarantee on the market. UsingCubyn Trust is a game-changer when you know that 44% of basket drops are due to slow delivery and that 29% of buyers rate reliable delivery as the most important criterion when buying online.
Add marketing to your website
Refresh marketing on your e-shop to let your customers know you're using Cubyn Trust.
Let your customer know you are using Cubyn as a delivery solution and that they can benefit from our exclusive guarantee on their shipping.
Use our approved messaging to avoid misinterpretation of products and terms.
Don’t try to replicate Cubyn branding. Make it clear that your brand is the sender by using your own visual identity (imagery, font, brand elements) and style.
Keep it short, clear, simple and informative.
Be sure to include Cubyn throughout your site - before the shopper even gets to the checkout. Doing this will help make it clear that Cubyn is the delivery solution provider.
Choose any of the following approved messaging to include in your marketing touch points activities - anytime, anyplace, anywhere.
Delivered for real
Delivered on time, all the time
Cubyn guarantees your delivery
We always deliver on time with Cubyn
Our deliveries are guaranteed by Cubyn
Shop safely, get delivered on time or refunded with Cubyn
Order now, be delivered on time with Cubyn
Late guarantee messaging
Delivered on time, all the time
Cubyn - 6€ refunded if your order is late*
Cubyn - 6€ offered if your order is late*
Delivered on time or paid back 6€ with Cubyn*
Delivered on time or refunded with Cubyn*
Lost or damaged messaging
Your order delivered or refunded with Cubyn*
Delivery guaranteed by Cubyn*
Your order refunded if lost or damaged with Cubyn*
Disclaimer: (*) Order must be eligible to Cubyn Trust (check eligibility here)
Logos & trademarks
The Cubyn logo
Use it consistently, in the approved form for all channels wherever possible.
Cubyn logo minimum size: 30px height
The Cubyn Trust badge
Footer & Checkout page
The Cubyn logo must not be used next to other carriers company (such as Colissimo, TNT and so on)
Integration Best practices
Top side banner
Place a promotion banner at the top of your website to ensure that customers know they can benefit Cubyn Trust advantages.
Display marketing banners (in any form) designed to increase awareness, anywhere on your website.
Place a delivery footer at the bottom of every page to show the logos of your delivery solution : Cubyn.
Cubyn FAQ page
Let shoppers find the answer to their most commonly asked questions, with a Cubyn FAQ on your page. Here's an example of a complete Cubyn Trust FAQ page.
Place the Cubyn Trust messaging close to the price of the item so that shoppers can see the guarantee offered by Cubyn and reassure them.
You can customize the messaging so that it fits your business. For instance: "Get refunded 6€ if your scale arrive late ! You won't loose weight but earn money"
Let your customer know on the checkout page that they are choosing Cubyn as a delivery solution and can benefit Cubyn Trust advantages.
Clear post-purchase communication is expected by your customers. Providing them with precise information even before they ask for it will save you and them a great amount of time!
This is why we recommend you sending post-purchase emails with tracking details. It is also highly recommended to make it clear that Cubyn Trust guarantee will back your customers against most of the problems they might encounter.
In order for your customer to report incidents and get resolution with Cubyn Trust they need to go on their tracking page, in order to access Cubyn Care.